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  <a name="EN-US_TOPIC_0000001839159729"></a><a name="EN-US_TOPIC_0000001839159729"></a>
  <h1 class="topictitle1">About SLA</h1>
  <div>
   <p id="EN-US_TOPIC_0000001839159729__en-us_topic_0000001839267641_en-us_topic_0000001387428257_en-us_topic_0000001188593208_en-us_topic_0000001170622238_p450712339156">Service level agreement (SLA) is a set of configurable data protection policies that define rules for data protection and copy retention. These policies are associated with an environment to implement protection. To meet enterprises' different data protection requirements for various protected environments, customize SLAs are supported in the <span id="EN-US_TOPIC_0000001839159729__en-us_topic_0000001839267641_text193787548411">product</span>.</p>
   <div class="section" id="EN-US_TOPIC_0000001839159729__en-us_topic_0000001839267641_en-us_topic_0000001387428257_en-us_topic_0000001188593208_en-us_topic_0000001170622238_section1969174516230">
    <h4 class="sectiontitle">Custom SLAs</h4>
    <p id="EN-US_TOPIC_0000001839159729__en-us_topic_0000001839267641_en-us_topic_0000001387428257_en-us_topic_0000001188593208_en-us_topic_0000001170622238_p118482029286">Users can customize SLAs for backup and replication jobs. In an SLA, user can customize basic parameters such as the job execution interval, time window, and copy retention period, and other advanced parameters for various protected resources.</p>
    <p id="EN-US_TOPIC_0000001839159729__en-us_topic_0000001839267641_en-us_topic_0000001387428257_en-us_topic_0000001188593208_en-us_topic_0000001170622238_p1186264517237"><a href="#EN-US_TOPIC_0000001839159729__en-us_topic_0000001839267641_en-us_topic_0000001387428257_en-us_topic_0000001188593208_en-us_topic_0000001170622238_table171521524193513">Table 1</a> describes different types of custom SLAs.</p>
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     <table cellpadding="4" cellspacing="0" summary="" id="EN-US_TOPIC_0000001839159729__en-us_topic_0000001839267641_en-us_topic_0000001387428257_en-us_topic_0000001188593208_en-us_topic_0000001170622238_table171521524193513" frame="border" border="1" rules="all">
      <caption>
       <b>Table 1 </b>Custom SLAs
      </caption>
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      <thead align="left">
       <tr id="EN-US_TOPIC_0000001839159729__en-us_topic_0000001839267641_en-us_topic_0000001387428257_en-us_topic_0000001188593208_en-us_topic_0000001170622238_row615222414352">
        <th align="left" class="cellrowborder" valign="top" width="19.75%" id="mcps1.3.2.4.2.3.1.1"><p id="EN-US_TOPIC_0000001839159729__en-us_topic_0000001839267641_en-us_topic_0000001387428257_en-us_topic_0000001188593208_en-us_topic_0000001170622238_p5152182416356"><strong id="EN-US_TOPIC_0000001839159729__en-us_topic_0000001839267641_en-us_topic_0000001387428257_en-us_topic_0000001188593208_b83141864249">SLA</strong></p></th>
        <th align="left" class="cellrowborder" valign="top" width="80.25%" id="mcps1.3.2.4.2.3.1.2"><p id="EN-US_TOPIC_0000001839159729__en-us_topic_0000001839267641_en-us_topic_0000001387428257_en-us_topic_0000001188593208_en-us_topic_0000001170622238_p7152162483518"><strong id="EN-US_TOPIC_0000001839159729__en-us_topic_0000001839267641_en-us_topic_0000001387428257_en-us_topic_0000001188593208_b12873191162417">Description</strong></p></th>
       </tr>
      </thead>
      <tbody>
       <tr id="EN-US_TOPIC_0000001839159729__en-us_topic_0000001839267641_en-us_topic_0000001387428257_en-us_topic_0000001188593208_en-us_topic_0000001170622238_row7152102483518">
        <td class="cellrowborder" valign="top" width="19.75%" headers="mcps1.3.2.4.2.3.1.1 "><p id="EN-US_TOPIC_0000001839159729__en-us_topic_0000001839267641_en-us_topic_0000001387428257_en-us_topic_0000001188593208_en-us_topic_0000001170622238_p14152132413510">Backup SLA</p></td>
        <td class="cellrowborder" valign="top" width="80.25%" headers="mcps1.3.2.4.2.3.1.2 "><p id="EN-US_TOPIC_0000001839159729__en-us_topic_0000001839267641_en-us_topic_0000001387428257_en-us_topic_0000001188593208_en-us_topic_0000001170622238_p2015222473514">Users can define the execution interval and retention period of backup copies of a backup job.</p></td>
       </tr>
       <tr id="EN-US_TOPIC_0000001839159729__en-us_topic_0000001839267641_en-us_topic_0000001387428257_en-us_topic_0000001188593208_en-us_topic_0000001170622238_row61521124173515">
        <td class="cellrowborder" valign="top" width="19.75%" headers="mcps1.3.2.4.2.3.1.1 "><p id="EN-US_TOPIC_0000001839159729__en-us_topic_0000001839267641_en-us_topic_0000001387428257_en-us_topic_0000001188593208_en-us_topic_0000001170622238_p71523242356">Replication SLA</p></td>
        <td class="cellrowborder" valign="top" width="80.25%" headers="mcps1.3.2.4.2.3.1.2 "><p id="EN-US_TOPIC_0000001839159729__en-us_topic_0000001839267641_en-us_topic_0000001387428257_en-us_topic_0000001188593208_en-us_topic_0000001170622238_p1315215248355">Users can specify the target <span id="EN-US_TOPIC_0000001839159729__en-us_topic_0000001839267641_text373135254">product</span> to which the backup copy is replicated, and customize the replication job execution interval and copy retention period.</p></td>
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